Troubleshooting Tools
When a fault alarm email is received or if the NRGpilot™ gages and reports indicate something is not right, use the Analyzer tools to quickly locate the cause. Maintenance staff know exactly where to look, so they can quickly restore system operation while minimizing expensive field repair time.

Maintenance Contracts
Dealers receive a SMART Enterprise account that includes all NRGpilot™ portals they sell. This assists in answering customer questions and providing maintenance contracts as an ongoing service revenue source. Remotely diagnosing site issues may eliminate a truck roll or ensure the right equipment is brought to complete a repair in the minimum time. Performance reports can be delivered to clients providing valuable additional services. The dealer/developer logo appears at the bottom of each screen with a link to their website for quick access to support and referrals.

IPPs operating multiple sites can see on one screen status of all their sites and compare performance between locations. Click the site name to visit any location without having to remember the web address.